MUSC campus hero

About Us

Suzanne Thomas, Ph.D.
Associate Provost for Educational Planning & Effectiveness

As the Associate Provost for Educational Planning & Effectiveness, Dr. Thomas directs the university’s continuous quality improvement strategies and champions stewardship and accountability in the academic enterprise.  Both the Office of Institutional Effectiveness and the Office of Enrollment Management (including University Admissions, University Financial Aid, and the Registrar) report to her. By centralizing institutional effectiveness and institutional research and reporting, the university can make data-informed decisions, develop targeted improvement plans, demonstrate accountability, and determine how to allocate resources to MUSC's best advantage. She is the liaison to the university’s accrediting body (SACSCOC) and represents the educational enterprise to the South Carolina Commission on Higher Education. 

Dr. Thomas received her bachelor’s degree from Auburn University and her doctorate in Experimental Psychology/Behavioral Neuroscience from the University of South Carolina. She is a graduate of the Harvard Leadership Development Institute.


Ben Reynolds, Ph.D.
Director, Office of Institutional Effectiveness

Dr. Reynolds has over a decade of experience in institutions of higher education. His professional background includes experience in assessment and accreditation both as a faculty member and as an administrator. As the Director of Assessment in the Office of Institutional Effectiveness, he works with academic program directors and other university leaders to help them develop plans for continuous quality improvement, implement those plans, and interpret their results. He also leads the production of reports for external stakeholders such as Federal and State government agencies and he coordinates institutional research projects such as student and employee surveys. In addition, he serves as a consultant to academic programs seeking/reaffirming professional accreditation.

As an academic administrator, he is deeply committed to supporting an environment where excellent teaching and innovative research produce transformative experiences for MUSC students and long-term benefits to the local community and the broader world. He has authored or edited four scholarly books and holds degrees from Wofford College, Duke University, and the University of North Carolina at Chapel Hill.


Diane Potts
Administrative Coordinator