MUSC campus hero

About Us

Ben Reynolds, Ph.D.
Director, Office of Institutional Effectiveness

Dr. Reynolds has over a decade of experience in institutions of higher education. His professional background includes experience in assessment and accreditation both as a faculty member and as an administrator. As the Director of Institutional Effectiveness, he works with academic program directors and other university leaders to help them develop plans for continuous quality improvement, implement those plans, and interpret their results. He also leads the production of reports for external stakeholders such as Federal and State government agencies and he coordinates institutional research projects such as student and employee surveys. In addition, he serves as a consultant to academic programs seeking/reaffirming professional accreditation.

As an academic administrator, he is deeply committed to supporting an environment where excellent teaching and innovative research produce transformative experiences for MUSC students and long-term benefits to the local community and the broader world. He has authored or edited four scholarly books and holds degrees from Wofford College, Duke University, and the University of North Carolina at Chapel Hill.

Arly Douglass, M.Ed.
Information Systems Business Analyst

Arly Douglass has over a decade of experience in institutions of higher education. Her professional background includes experience in implementing and optimizing technology solutions to support stakeholders and improve operational effectiveness. As the Information Systems Business Analyst, she
facilitates the university-wide implementation of Blackbaud Award Management, also known as SOARS (Scholarship Opportunity Awards Resource System), to support MUSC students, staff, and faculty with the management of scholarships. In addition, Arly utilizes her reporting, data management, and technical skills to assist the Office of Institutional Effectiveness in leveraging data analytics for university leaders and academic program directors.

Diane Potts
Administrative Coordinator