Counseling & Psychological Services

Academic Live Care

Students on the MUSC Student Health Insurance plan may also consider using Academic Live Care to obtain Primary Care telehealth visits and Behavioral Health Services. Academic Live Care services are available nationwide and providers are available 24 hours a day, 7 days a week. There is a $0 copay for students on the Student Health Insurance Plan.

Emergencies & urgent care

National Suicide Prevention Lifeline or 1-800-273-8255.

For emergency and urgent care during office hours, please call the main CAPS number at 843-792-4930. We will make every effort to schedule a same-day appointment although it may not be with your regular provider. After hours, on weekends, and on holidays, please call the MUSC Paging Operator and ask for the Senior Psychiatry Resident on call or go to the nearest emergency room.

Confidentiality

Information regarding the physical or mental status of students at MUSC is strictly confidential and available only to those directly involved in the student’s care. Information regarding a student will not be released without the student’s written consent, unless legally mandated. Medical records are at maintained at Counseling and Psychological Services in a free-standing electronic medical record that does not interface with the MUSC Hospital electronic medical database, and is not accessible to students or MUSC faculty.

Counseling and Psychological Services operates independently from other MUSC academic and clinical programs. Providers involved in the care of a student do not grade the student or determine that student’s academic promotion.

Academics & clinical work

CAPS records are entirely separate from academic records. No CAPS patient's academic or clinical work would ever be supervised or evaluated by his/her CAPS provider. If such a situation were to arise, the CAPS provider would excuse him/herself from supervising using a non-specific reason.