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Resource Document
A list of support resources including the D2L Brightspace Community, guided trainings, etc.
D2L Brightspace
D2L Brightspace is MUSC's learning management system for creating, hosting, and editing online learning resources. This university wide platform allows for additional integrated softwares to enhance teaching and learning across campus.
*Access MUSC's Brightspace site.
Support
24/7 D2L Support - Available through your Brightspace homepage.
- If someone does not respond to your chat within a minute of you sending the initial chat, close the current chat and open a new one. This will re-prompt someone to answer your questions.
- You can also navigate to the Support Page using the "Got Questions?" widget > select "Contact Support" within the navigation bar > choose "Support Request Form"
College Contacts
| College | Contact Name |
|---|---|
| Dental Medicine | Kristin Powers |
| Graduate Studies | Matthew Greseth |
| Health Professions | Ragan DuBose-Morris |
| Medicine | COM Ed. Tech Team |
| Nursing | Nursing Technology Center |
| Pharmacy | Lindsey Fuller |
If you need additional information on support in your area and who to contact, review the Brightspace support process.
Frequently Asked Questions
All grades must be entered directly into WebAdvisor.
All MUSC individuals who would like access to a credit bearing course after the course activation period will need to fill out the Course Access Request Form to request access.
No, Brightspace uses a continuous monthly update schedule. For reference, release notes are available at the Brightspace Community site.
All requests for new software to be integrated into Brightspace must go through the University Education Infrastructure Committee.
Microsoft Teams is the integrated virtual classroom option for Brightspace.